How to Keep Your Apartment Community Team from Stressing Out
According to The American Institute of Stress, 40% of job turnover is due to stress. Job stress is the source of more health complaints than financial or family problems. Property management leaders have more tasks to complete than time in the day to tackle them. When resident needs are added to the mix (prospective resident concerns, maintenance headaches), the situation can produce a unique and highly stressful environment. Below are some helpful practices you can put into place that can help reduce stress for your team.
Take Advantage of the Scenic Parts of Your Community
The most effective stress reducer is exercise! When a team member is showing signs of strain, send him or her out to inspect the property, pick up trash, or be visible and friendly with the residents. Getting out for 10 minutes to get fresh air and the blood pumping can reduce anxiety significantly. The best place to go for a walk is your apartment community!
Allowing Short Breaks is an Investment, Not Lost Productivity
Consider extending office hours to accommodate your team, to allow for short breaks, and this will be a win for your residents as well. Doing this can help with childcare or a difficult commute. The main culprit when it comes to stress, is balancing work and personal life. Do your best to be as flexible as possible with your team members.
Set Clear, Attainable Goals
Most employees know their role in an organization—they know what they were hired for. Unfortunately, many employees don’t know what’s expected of them in that role. Make sure your team has a grasp on what’s expected of them, so they aren’t stressed about something irrelevant to the big picture.
Stress in the workplace comes with the territory for multifamily professionals. But listed above are steps to mitigate stress among your team and to create a supportive culture of physical and mental health.